Terms & Conditions
Cancellations
Cancellations made at least 24 hours prior to the scheduled tour date are eligible for a full refund. No refunds will be issued for cancellations made after this time period or for no-shows.
Refund Policy
In the case of unforeseen circumstances or tour cancellations by A Great Day in South LA, a full refund will be provided.
Right to Refuse Service
We reserve the right to refuse service in cases of inappropriate behavior, intoxication, non-compliance with our policies, health and safety concerns, or failure to meet specific requirements. This decision is made to ensure a positive and safe environment for all guests and staff.
Rescheduling
Participants may request to reschedule their tour, subject to availability. Requests for rescheduling must be made 24 hours before the original tour date and time.
Late Arrival Policy
Participants are encouraged to arrive 15 minutes before the scheduled tour start time. A Great Day in South LA reserves the right to begin the tour without late arrivals. No refunds will be issued for latecomers.
Safety Guidelines
Participants are expected to adhere to all safety guidelines provided by the tour guide. A Great Day in South LA reserves the right to exclude participants who do not comply with safety regulations.
Arrival Time
Participants are expected to arrive 15 minutes before the scheduled tour start time. Late arrivals after the tour start time may result in exclusion from the tour, with no refunds issued.
Awareness of Surroundings
Please practice common sense: Be aware of your surroundings, follow traffic rules, and exercise caution during street crossings.
Respect for Community Members
Harassment or heckling of community members is strictly prohibited. Our tours aim to foster positive connections, and we ask all participants to treat residents with respect and courtesy.
Photography Etiquette
No photos of community members should be taken without their explicit permission. Respect the privacy and personal space of community members. If you wish to capture images, focus on landmarks, public spaces, or obtain consent directly from individuals.
Community Respect
Please respect the communities we visit. Avoid loud conversations, littering, or any behavior that may disrupt the local environment. We aim to leave a positive impact on the neighborhoods we explore.
Personal Belongings
Keep personal belongings secure at all times. A Great Day in South LA is not responsible for lost or stolen items during the tour.
COVID-19 Guidelines
In light of ongoing health concerns, participants are expected to follow any additional COVID-19 safety guidelines provided by the tour guide, including mask-wearing and social distancing.
Parking
We are pleased to offer free parking for the tours. It is advised to plan ahead, taking into consideration parking availability. We strongly recommend arriving early to secure parking. Please be aware that neither A Great Day in South LA nor building management is responsible for any damages that may occur in the parking lot.
Privacy Policy
Your privacy is important to us. It is A Great Day in South LA’s policy to respect your privacy regarding any information we may collect from you across our website, https://agreatdayinsouthla.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to get in touch by writing to us at heyfriend@agreatdayinsouthla.com.
This policy is effective as of 1 April 2024.
Cookies Policy
A cookie is a small file that asks permission to be placed on your computer’s hard drive. If/Once you agree, the file is then added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
